Client services
Let’s talk.
Product questions, order support or simply looking for the right piece? Our team is here.
Response time
Monday to Friday, 09:00 to 18:00 GMT
Usually within one working day.
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Quick answers
Good to know.
How do I know an item is authentic?+
Every item is sourced through trusted luxury retailers, brand partners and verified suppliers. We do not compromise on provenance.
What is the returns window?+
Unworn items can be returned within 14 days of delivery, with original tags and packaging intact.
Can you help me choose a size?+
Yes. Send us the product name and your usual sizing, and we will share available measurements and fit guidance.
Do you ship internationally?+
The initial launch is UK-focused. International delivery options will follow as our service expands.